We may send out periodic e-mails informing customers of offers related to our products. Customers will be provided the option to unsubscribe from marketing related e-mails. However, service related mailings cannot be unsubscribed from since they are considered an essential part of providing service. We invite you to contact us if you have questions about this policy. Our contact information can be found here.
Customer Service: To contact us, visit our Contact Us page. Discount Power will reply to your inquiry as quickly as business requirements permit.
Federal Trade Commission: The Federal Trade Commission is educating consumers and businesses about the importance of personal information privacy. Read more about their efforts, what they've learned, and what you can do to protect the privacy of your personal information.
Discount Power's online forms are available to residential and business customers. Aside from the fields requested within the forms, we may utilize HTTP protocal data, IP address, and geolocation data. Location data collected through IP and the browser are used solely for displaying state specific information during your visit and is not retained or personally identifiable. System data such as browser type, version, and operating system may also be used to improve function of the site. These data are also not retained or personally identifiable. Data collected through our online forms may be retained for the purpose of providing service.
The information we collect from form submissions is sometimes shared with our business partners in the course of providing service and support. These data will be used by ourselves and our agents. From time to time, we may use customer information for new purposes not previously anticipated in our current privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website.
Discount Power's website does not currently make use of any cookies or other user tracking methods aside from implementing Google Analytics®. This may change in the future, at which time the privacy poilcy will be updated to reflect the change.
In accordance with the Children's Online Privacy Protection Act (COPPA), Discount Power will not knowingly collect or accept personally identifiable information from children under the age of 13 without a parent or guardian's consent. If Discount Power becomes aware that a child under the age of 13 has submitted information or is attempting to do so, Discount Power will notify the child that he or she is not eligible to submit information to us, and we will delete any personally identifiable information from our records.